South African Airways Nairobi Office in Kenya
South African Airways International Life House Mezzanine Floor, Mama Ngina St Nairobi, Kenya
Monday - Saturday 09:00 AM - 18:00 PM, Sunday Closed
254 20 665 5000
South African Airways (SAA) Nairobi Office is located at South African Airways International Life House Mezzanine Floor, Mama Ngina St Nairobi, Kenya. The office serves as a critical hub for passengers in Kenya, offering comprehensive support for passengers planning travel to South Africa and major African destinations. The South African Airways office in Nairobi plays a pivotal role in facilitating SAA’s operations in Kenya, The airline offers a range of travel services from booking flights to handling special requests.
South African Airways Nairobi Office Contact Details
Below is the table outlining the essential contact information for the South African Airways Nairobi office:
| Office Address | South African Airways International Life House Mezzanine Floor, Mama Ngina St Nairobi, Kenya |
| Main Office Phone | 254 20 665 5000 |
| Email Addresss | customercare@flysaa.com |
| Working Hours | Monday – Saturday 09:00 AM – 18:00 PM, Sunday Closed |
| Official Website | https://www.flysaa.com/ |
| Online Check-in | https://www.flysaa.com/manage-fly/checkin |
| Flight Status Tracker | https://www.flysaa.com/manage-fly/flight-status |
| Baggage Services | https://www.flysaa.com/manage-fly/baggage |
Nairobi Airport Office Details
Find out the Nairobi Airport office details for South African Airways:
| Airport Name: | Jomo Kenyatta International Airport |
| Airport Code: | NBO |
| Contact Number: | 254 20 822111 |
| Address: | Embakasi, Nairobi, Kenya |
Services Offered at the South African Airways Nairobi Office
The South African Airways office in Nairobi is equipped with trained customer service representatives who assist passengers with all reservation-related queries. The airline offers accurate information and timely service to empower passengers and provide flexibility in their travel.
Here is the list of all services offered at the South African Airways Nairobi office:
| New reservations | Rebooking | Flight cancellation | Assistance with check-in |
| Seat selection | Business Class upgrade | Dedicated visa assistance | South African Airways Guest Inquiries |
| Extra legroom seating | Baggage Add–on | Special or Sports baggage handling | Services for seniors |
| Unaccompanied minor travel | Medical needs | Lost & found | Lounge access |
| Meet-and-greet | Valet services | Rebooking assistance due to Delays and weather disruptions | Group booking |
| Missing baggage | In-flight entertainment | Special meal request | Assistance during delayed flights |
| Pet travel assistance | Flight status update | Mobility support |
South African Airways Nairobi Office Map
Below is the interactive map that guides the passengers to the Nairobi office. The map marks the nearby landmarks to identify the airline’s office easily.
South African Airways Headquarters
Below are the contact details for South African Airways Headquarters:
| Address: | Airways Park, Jones Road, OR Tambo, International Airport, Kempton Park, 1619, South Africa |
| Contact Number: | +27 11 978 1000 |
| Email: | customerrelations@flysaa.com |
List of all South African Airways Offices.
The South African Airways Nairobi office is an important hub for passengers seeking to explore South Africa and other African destinations. The airline offers a comprehensive range of services from flight booking to special assistance to ensure that the passengers’ journey is smooth and comfortable. The office’s central location in Nairobi, along with the airline’s commitment to optimal customer satisfaction, makes it an ideal hub for residents and international passengers.
FAQs
South African Airways Nairobi Office is located on South African Airways International Life House Mezzanine Floor, Mama Ngina St Nairobi, Kenya.
For booking inquiries, you can reach the Nairobi office by phone at 254 20 665 5000.
The SAA Nairobi office is open Monday – Saturday 09:00 AM – 18:00 PM, Sunday Closed.
Yes, the South African Airways Nairobi office facilitates international bookings for flights to South Africa and other global destinations within SAA’s network.
Yes, the Nairobi office guides visa requirements for travel to South Africa and other destinations in SAA’s network. The airline does not issue visas.