S7 Airlines Urumqi Office in China

Silver Star Hotel, No.639, Qitai Road, Urumqi

callcenter@s7.ru

Monday to Friday: 9:00 AM to 5:00 PM, Saturday: 9:00 AM to 1:00 PM (Closed Sundays)

86 991 286 4327

https://www.s7.ru/

The S7 Airlines Urumqi Office serves as a vital point of contact for new and existing travelers traveling to and from China. The office is conveniently located in Silver Star Hotel, No.639, Qitai Road, Urumqi, which caters to the needs of domestic and international travelers, from flight booking and cancellation to check-in and special/sports baggage assistance. Whether you’re having a domestic connection with airlines in Russia or flying internationally, the S7 Airlines office offers professional, in-person assistance to ensure your travel is comfortable and stress-free.

S7 Airlines Urumqi Office Contact Details

For passengers looking to engage with the S7 Airlines team in Urumqi, the following details offer easy access to its offices. These contact options ensure passengers can reach out for assistance where they prefer, visiting in person or using online resources. 

Office AddressSilver Star Hotel, No.639, Qitai Road, Urumqi
Main Office Phone86 991 286 4327
Email Addresscallcenter@s7.ru
Working HoursMonday to Friday: 9:00 AM to 5:00 PM, Saturday: 9:00 AM to 1:00 PM (Closed Sundays)
Official Websitehttps://www.s7.ru
Flight Statushttps://www.s7.ru/en/info/flights/status/
Baggage Infohttps://www.s7.ru/en/info/baggage/
Online Check-inhttps://www.s7.ru/en/info/check_in/

Urumqi Airport Details

Airport NameUrumqi Diwopu International Airport
Airport CodeZWWW
Address1341 Ying Bin Lu, Xin Shi Qu, Ürümqi, Xinjiang, China, 830000
Contact Number86 991 96556

Services Offered at the S7 Airlines Urumqi Office

The S7 Airlines Urumqi office is designed to cater to the diverse needs of the passengers, offering extended travel support for a hassle-free travel experience. The staff at the Urumqi office are dedicated to addressing queries and offering travel solutions tailored to individual preferences. 

Below is the detailed table of all services available at the S7 Airlines office:

New reservationsRebookingFlight cancellationAssistance with check-in
Seat selectionBusiness Class upgradeDedicated visa assistanceS7 Airlines Guest Inquiries
Extra legroom seatingBaggage Add–onSpecial or Sports baggage handlingServices for seniors
Unaccompanied minor travelMedical needsLost & foundLounge access
Meet-and-greetvalet servicesRebooking assistance due to Delays and weather disruptionsGroup booking
Missing baggageIn-flight entertainmentSpecial meal requestAssistance during delayed flights
Pet travel assistanceFlight status updateMobility support 

S7 Airlines Urumqi Office Map

Situated in Urumqi, the S7 Airlines office is located near key transportation hubs. The office can be easily reached by taxi or private car. The interactive map given below helps passengers identify the exact location, ensuring a smooth visit for all travel-related support. With clear directions and nearby landmarks, the map makes navigation to the S7 Airlines office smooth for all travelers. 

S7 Airlines Headquarters

Below are the contact details for S7 Airlines Headquarters:

Address:Ob, Novosibirsk Oblast, Russia
Contact Number:+7 495 783-0707
Email:info@s7.ru

List of all S7 Airlines Offices.

The S7 Airlines Urumqi office offers a one-stop solution for all your air travel needs. The office offers expert assistance and saves you a lot of money with unnecessary taxes and penalties. With a focus on personalized service, the S7 airline staff ensures that every aspect of service, whether booking a flight, resolving baggage issues, or arranging a hotel reservation, is handled with care and efficiency. 

FAQs

Can I request a refund for a canceled flight at the office?

Yes, the Urumqi office can assist with refund requests. Provide your booking details, and the staff will guide you through the process. If eligible for a refund, it may take 7-10 business days to process in the original method of payment.

What are the working hours of the S7 Airlines Urumqi office?

The office operates Monday to Friday: 9:00 AM to 5:00 PM, Saturday: 9:00 AM to 1:00 PM (Closed Sundays).

Is there a customer support number specifically for the S7 Airlines Urumqi office?

You can contact the S7 Airlines Urumqi office at 86 991 286 4327 or reach general customer support at +7 495 783 0707 (outside Russia).

What do I do if my baggage hasn’t arrived?

If your baggage hasn’t arrived, report it immediately at the airport’s baggage desk, file a Property Irregularity Report (PIR), and keep the reference number for tracking.